When Japan's economic bubble collapsed, did it take the spirit, the culture, and the hospitality out of Japan's hotels , inns and resorts? After taking on management contract of many hotels, inns, and resorts for their owners, we've been able to reinvigorate not only those facilities, but their surrounding areas as well.
The reason why is our unique service training program, which is designed around the guest's viewpoint. Of course, we don't just follow our instincts, nor do we just go by the rulebook - our service training inculcates a balance between left brain and right brain.
Balance is at the heart of our approach to the hospitality industry - a balance between breathing new life into it through our expertise, and respecting fine old hotels, bringing back their sparkle, and their history and culture along with them. |
